OWEN MEDIA PARTNERS
Account Manager / Marketing Specialist |
Current |
- Customer service support and inside
sales of Financial Post DataGroup financial
services publications
- Regional account management for the
Profile Canada (Client
Testimonial), MacRAE's Blue Book and
Canadian Trade Index industrial / marketing
databases plus custom marketing list (FAX,
Mail, Phone) sales (Client
Testimonial)
- Supervised operations of the Data &
Directory sales team and provided ongoing
system administration, project planning,
data migration and staff training for
the Salesforce.com implementation program
- Designed and executed email, FAX, and
telemarketing campaigns along with production
of all related marketing materials and
website support / maintenance
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MILLENNIUM
RESEARCH CANADA (Sole Proprietor)
Freelance Webmaster |
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- Design, construction and support of
websites for small businesses, organizations
and entertainers (My
Card)
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SHRED-IT CANADA
Customer Service Analyst |
2006 |
- Telephone support for Shred-it Canada's
CRM and Records Management applications
to internal and external users
- User administration and general system
configuration
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SHRED-IT CANADA
Inside Sales Representative / Team Leader |
2004 - 2006 |
- Telephone sales of Shred-it Canada’s
document destruction and storage services
to business clients
- Supervised staff of 15 associates
while as
Team Leader
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GEMMA COMMUNICATIONS
Inside Sales Representative |
2003 |
- Outbound telephone sales of credit
card services and inbound credit card
customer service / activation
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TECHNION CANADA
Inside Sales Representative |
2002 |
- Outbound telephone sales of AT&T
long distance services to home consumers
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VISION SYSTEMS INTERNATIONAL
Inside Sales Representative / Account Manager |
1997 - 2001 |
- Telephone sales of IT consulting services
and creation of strategic client proposals
for business clients
- Customer service support for all client
billing and service related issues and
general business / project management
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BOMBARDIER AEROSPACE GROUP
Engineering Systems Supervisor |
1995 - 1996 |
- Managed staff of developers responsible
for CAD/CAM, PDM and CAE applications
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NORTHERN TELECOM, N.A. HEADQUARTERS
Manufacturing Systems Supervisor |
1992 - 1995
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- Managed staff of manufacturing systems
developers
- Generated major business cases supporting
computing investments
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NORTHERN TELECOM, PUBLIC NETWORKS GROUP
Finance & HR Systems Supervisor |
1990 - 1992
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- Managed staff of support analysts
responsible for finance and human resource
applications
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NORTHERN TELECOM, SWITCHING DIVISION
Manufacturing Engineering & Information Technology |
1979 - 1989
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- Various assignments of progressive
responsibility in manufacturing operations
support and IT solution development
and support
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Click To Download Resume (PBG_Resume.doc)
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